Archive for June, 2018

Ten country chickens amongst hundreds of broilers

One of my civil service colleagues coined the above phrase on our WhatsApp group site. The context was the advertisement by the Department of Personnel and Training, Government of India inviting applications for contractual appointment as Joint Secretary (JS) in the Government of India through lateral entry. Just when the Indian bureaucracy thought it was done and dusted with the debate over the service-state allocation post-entry into the civil service rather than pre-entry, the union government set off another Diwali rocket under its nether regions. Ten JS posts in coveted Ministries ranging from Revenue and Economic Affairs to Road Transport and Commerce are up for grabs.

I have long been a votary for lateral entry into the civil services. My views have been reinforced by the complacency that grips the permanent civil servant once s(he) is assured of a career path that leads to the apex scale. Nowhere is this more pronounced than in the IAS where, if you are ensconced in your state cadre, you are guaranteed an almost automatic rise to the apex scale of Chief Secretary unless death, conviction on criminal charges or lunacy parts you from that cherished goal. I am not restating my positions here, having outlined them in detail in an earlier blog (Reshaping India’s bureaucracy – a blueprint for action). But I do have certain words of caution for the union government as it steps into this minefield.

  • Never underestimate the permanent civil service: James Hacker was neither the first nor the last Minister who failed in his efforts to reform the civil service. The Humphrey Applebys in the IAS (both former and current) are aghast at the proposed lateral entry. Rest assured that all efforts will be made to stymie the initiative. In the past, even when the lateral entrant was at the level of Secretary to the Ministry, the IAS had its mechanisms to constrain him. A popular ruse was to induct a Special Secretary or Additional Secretary from the hallowed service who would, in a sense, keep a watch on the activities of the Secretary. The argument generally used was that the incumbent lateral entrant was new to administrative practices and needed support to guide him through the byzantine maze of the bureaucracy, never mind that there was a plethora of experienced JSs in the Ministry who could have done the same job, if required. Imagine the fate of a single lateral entrant in a Ministry! If her Secretary decides to allot her, say, the Administration desk in the Ministry, her specialised talents will come to naught. So, if the government is serious, it should decide, in consultation with the Minister of the concerned department, which crucial responsibility, appropriate to her skill set, will be assigned her. The Minister and, probably, the Prime Minister’s Office, may have to monitor how she is allowed to work to ensure her effective functioning.
  • Go in for more radical restructuring: This is why I advocate more radical surgery in the short to medium-term. Governments should remember that their tenure is not permanent and that their successor governments often seek to undo all their honest efforts. Given the statist mindset of the Congress and most opposition parties, I have little doubt that they will easily be swayed by the advice of the permanent bureaucracy, as their rumblings in the media already testify. If this limited move is a precursor to deep rooted change, well and good – else, the lateral entrants will be neutralised over time.
  • Insist on changes in the states: Most programmes, especially in the social sector, falter where implementation is fully or largely at the state level. Take education, health or nutrition: the southern and western states are in a different league compared to some of the states in northern and eastern India. That this is not a given is borne out by the improved statistics in some social sectors in states like Odisha and Chhattisgarh, pointing to the importance of political leadership committed to economic development. However, it is also distressing to observe that states with a very high reputation for sound administration in the past seem to be following in the footsteps of their more backward partners, especially in the area of individual (especially women) security and law and order. This is because the deteriorating administrative mechanisms in these states, coupled with countrywide weaknesses in the legal system, have led to reduced respect for the rule of law among increasingly cynical citizens. That we will continue to be governed by parties of a variety of ideological predispositions and structures is a fact of life; that all these parties, and the governments they form, need to promote strong, responsive governance mechanisms, at the state and local government levels, is equally crucial for a healthy democracy. Incentivising good governance measures, possibly through financial flows, needs serious consideration.
  • Resist the temptation of listening to party ideologues: The present union government is pilloried whenever it initiates any such measure, largely because it has been perceived as appointing persons (with particular ideological leanings), of no great public or professional standing, to head key institutions, some of whom have exposed themselves (and the government) to ridicule by the quality of their statements in public fora as well as by their performance. Granted, it may not have wanted the same set of academics and other individuals who were the favourites of the previous regime and who enjoyed positions due to the synchronisation of their worldviews with those of the then ruling dispensation. But a rigorous selection process would have seen the appointment of persons who commanded respect in the public for their erudition and scholarship and lent more credibility to the government’s decisions. I would strongly urge that an impartial, fair selection process is put in place, involving the Union Public Service Commission, so that the public (and the civil services) are assured that standards are not going to be diluted and that lateral entrants are not seen as being favourably disposed to any ideology, other than that of constitutional democracy, as enshrined in the Constitution of India.

I revert again to the title of this blog. I am told that country chickens taste better than broilers. However, ten country chicken served up amongst many broilers will occasion no culinary delight, except among the very discerning. If the chickens are jointly slaughtered, cooked and served to patrons, it would, in any case, be impossible to testify to the quality of a particular chicken. Which is why I am a supporter of thoroughgoing reforms, even if these are carried out in stages. There should be no doubt about the final objectives or of the resolve of the government to carry through its programme. The government, for its part, should look for a place in history rather than for attaining limited political goals. When our fellow Commonwealth countries like the UK, Australia and New Zealand have undertaken extensive civil service reform, there is no reason for the biggest of them all, India, to refrain from biting the bullet.

 

The Emperor’s New Clothes

“But he hasn’t got anything on” a little child said (Hans Christian Andersen)

 Three measures taken by the central government in recent years do not seem to be yielding dividends, at least in the short term. Demonetisation started off with the promise of unearthing black money, moved on to promising a cashless nirvana and has finally only succeeded in damaging growth prospects. The Goods and Services Tax (GST), after so many years in the making, was rushed through in a matter of months with inadequate software readiness and with poor education of the masses of small retailers and traders who, willy nilly, had to move overnight to online systems for which they were totally unprepared. The informal sector has been particularly hard hit by the speed of GST imposition. Implementation of Aadhaar was pushed through as a money bill. It is still facing civil society resistance in the Supreme Court, especially because of the stubborn bureaucratic insistence on treating it as a panacea for all of India’s ills, including tax leakages and terrorism, instead of first focusing on streamlining the process of beneficiary entitlements.

What has marked all these three “initiatives” has been the attempt by the political executive to display its so-called dynamism, consequences be damned. What has been even more noteworthy is the failure of the civil service, especially at the highest levels, to caution its political masters in rushing through with measures that affect the lives of large masses of people. Like the courtiers in Andersen’s fable, they are effusive in rushing to extol these policies, without sparing a thought for harsh realities. The same could be said for the inordinate haste of BJP state governments in pushing through legislation banning the sale and consumption of beef, which has jeopardised the livelihoods of large numbers, especially from the Muslim and Dalit communities, apart from rendering them vulnerable to vicious attacks by vigilante groups.

And now, the government has dropped a bombshell — it seems to want to tinker in a major way with the manner in which senior civil servants are allotted services after selection and the states to be allotted to those selected for the All-India Services. The only document available in the public domain is a letter from a Joint Secretary in the central government’s Department of Personnel to the Deputy Director General in the Department of Telecommunications. Ordinarily, such a letter would not even be deemed worthy of notice. What has set the cat among the pigeons is the mention in the letter that the measure is sought to be implemented from later this year, which means that the batch just selected (2019 batch) will serve as the guinea pigs. As a member of the 1980 civil service batch which served as guinea pigs for the last effort at civil service recruitment process reform, courtesy the Kothari Committee report, I am bemused that views of departments are being sought without any background paper or report serving as the basis for the thought process. It almost seems as though (à la demonetisation) the decision has already been taken and a perfunctory consultation process is being gone through before orders are issued.

Many of my colleagues in the civil services (all retired) have expressed themselves forcefully on this issue. While we are almost unanimous in our view that the civil service recruitment system is in need of reform, our apprehensions stem from the rather flimsy methodology suggested for the service/state cadre allocation, which would strike at the very roots of the concept of a competent, impartial civil service. The faculty at the Lal Bahadur Shastri National Academy of Administration, Mussoorie and at other institutes, where foundation courses are conducted, are hardly equipped to critically assess the capabilities of officers for deciding their suitability for different services. There are likely to be three deleterious implications if the proposed course of action is gone through in haste, without addressing fundamental issues of evolving a sound selection process.

Cronyism is the probable first evil that has to be factored in. India is still a country where regional, language and caste factors exercise a strong pull. Without disparaging my erstwhile colleagues from the northern states, it is a fact that, barring the Rajiv Gandhi era, there was a predominance of three or four states, especially Uttar Pradesh, in the senior echelons of administrative decision making at the centre, in the first fifty years after independence. While this phenomenon may be partly attributed to the reluctance of officers from the southern and western states to go on central deputation, it is also a fact that positions in key economic ministries were occupied by officers from the northern states or those who kept in close touch with the levers of power in Delhi. That the fulcrum has now moved to Gujarat is no cause for comfort: it only proves that bureaucrats most in sync with the political dispensation of the day at the centre rule the roost. But, at least, central deputation has finite time limits, till repatriation or retirement ends the bureaucrat’s tenure. The mind boggles, however, at the thought that a protégé can be given a lifetime job guarantee by a favourably disposed godparent at the time of service selection.

Corruption will inevitably follow any such non-transparent process, following Lord Acton’s dictum that “…absolute power corrupts absolutely”. In an ocean of corrupt State Public Service Commissions, the Union Public Service Commission maintained its reputation for integrity in the selection process for over six decades. While one may quibble over the manner of selection — bookish, elitist, etc. — there has never been a question of individuals (or coaching classes) using the lure of lucre to manipulate the selection process. I shudder at the prospect of the future of the country’s administration being subject to the possibility of temptations being dangled before faculty in training academies, who are called on to adjudicate between the relative merits of different candidates who qualify for the civil services, especially when one witnesses the debasement of so many institutions by the pernicious influence of money power.

Politicisation of the civil services will be the obvious corollary of any post-selection evaluation mechanism. The candidate who is smart enough to qualify for the foundation course will also be smart enough to realise that s(he) can use political strings to swing the desired service/state in his/her direction. The reign of different political dispensations every five years will only add masala to the selection process. And, heavens forbid, if the same party continues to rule at the centre for two or three decades, nothing stops it from packing the civil services with officers loyal to its ideology, fulfilling the Emergency dream of a “committed bureaucracy”. In a federal set up, where parties opposed to each other may be in power at the centre and in the states, nothing short of anarchy will reign when civil servants of the All-India Services assigned to different states are looked at with suspicion by state governments. We have already had a foretaste of this in Delhi because of no love lost between the Delhi government and the central government.

Merit is likely to be a casualty of the proposed changes. But the issue of choice also rises. Young Indians spend the best part of their productive years attempting to seize the holy grail of the civil services. Now, when the grail seems to be within reach, it could be snatched away by the whims of a few instructors or the machinations of colleagues, aided and abetted by unscrupulous elements. When certain services continue to exercise an allurement for prospective civil servants similar to that of the songs of the Sirens for sailors in Greek mythology, introducing an element of uncertainty for a further period of six months to one year after selection could lead to one of two consequences: (a) it could discourage bright young women and men from seeking to join the civil services, or (b) more damagingly, it could encourage the entry of elements who seek to obtain their desired service/state through any means, mostly foul. If you doubt me, just see the type of candidates who are standing for elections to legislatures and Parliament. Gresham’s law of the civil services will then operate with a vengeance.

Let me hasten to add that I, and most of my retired friends in the civil services, are strongly in favour of reforms in the processes of selection to the civil services as well as subsequent career advancement. We recognise that there has been considerable heartburning over the fact that a single examination decides the future life trajectory of an individual. You could argue that so does an IIT or IIM selection process, but then these are not lifetime guarantees. The IIT/IIM graduate still has to compete with others for entry into a particular line of employment. At the same time, given that there is so much hype to get a “prestigious” civil service job, the selection process has to be insulated from pressures and influences. In an earlier blog (Reshaping India’s bureaucracy – a blueprint for action), I had proposed wide ranging changes in the structure of the civil services, including the abolition of the All-India Services and making all appointments contractual, to meet the administrative challenges of the coming decades. While I am sure that there will be plenty of views on (and criticism of) my suggestions, I strongly feel that cosmetic changes are no solution to a bureaucratic system that is perceived by the mass of the people of India as unresponsive, lethargic and tyrannical. It is possible that some variant of what I have proposed could be devised, with implementation in stages. But unless the issue is addressed at all levels of government — central, state and local — and efficiency and accountability are introduced in governance, the Indian public will continue to be shortchanged in service delivery and India’s long-term growth and development prospects will be affected.

The need of the hour is a close, hard look at what is wrong with our governance systems and how to improve these. Merely toying with service allotment or state allocation is no solution: if anything, these will worsen the situation and lay the government of the day open to the charge of changing the system to suit its political requirements. It would indeed be ironical if a government that swears by Sardar Patel were to demolish the edifice of the civil services built up by him, without developing a viable long-term alternative. Were this to occur, we can only take refuge in the words of the late Jayaprakash Narayan “विनाशकालेविपरीतबुद्धि”(when one’s doom approaches, one’s intelligence works perversely).