Posts Tagged ‘government’

6 Jun

The Emperor’s New Clothes

Posted by vramani in government, public affairs, public policy. Tagged: , , .

“But he hasn’t got anything on” a little child said (Hans Christian Andersen)

 Three measures taken by the central government in recent years do not seem to be yielding dividends, at least in the short term. Demonetisation started off with the promise of unearthing black money, moved on to promising a cashless nirvana and has finally only succeeded in damaging growth prospects. The Goods and Services Tax (GST), after so many years in the making, was rushed through in a matter of months with inadequate software readiness and with poor education of the masses of small retailers and traders who, willy nilly, had to move overnight to online systems for which they were totally unprepared. The informal sector has been particularly hard hit by the speed of GST imposition. Implementation of Aadhaar was pushed through as a money bill. It is still facing civil society resistance in the Supreme Court, especially because of the stubborn bureaucratic insistence on treating it as a panacea for all of India’s ills, including tax leakages and terrorism, instead of first focusing on streamlining the process of beneficiary entitlements.

What has marked all these three “initiatives” has been the attempt by the political executive to display its so-called dynamism, consequences be damned. What has been even more noteworthy is the failure of the civil service, especially at the highest levels, to caution its political masters in rushing through with measures that affect the lives of large masses of people. Like the courtiers in Andersen’s fable, they are effusive in rushing to extol these policies, without sparing a thought for harsh realities. The same could be said for the inordinate haste of BJP state governments in pushing through legislation banning the sale and consumption of beef, which has jeopardised the livelihoods of large numbers, especially from the Muslim and Dalit communities, apart from rendering them vulnerable to vicious attacks by vigilante groups.

And now, the government has dropped a bombshell — it seems to want to tinker in a major way with the manner in which senior civil servants are allotted services after selection and the states to be allotted to those selected for the All-India Services. The only document available in the public domain is a letter from a Joint Secretary in the central government’s Department of Personnel to the Deputy Director General in the Department of Telecommunications. Ordinarily, such a letter would not even be deemed worthy of notice. What has set the cat among the pigeons is the mention in the letter that the measure is sought to be implemented from later this year, which means that the batch just selected (2019 batch) will serve as the guinea pigs. As a member of the 1980 civil service batch which served as guinea pigs for the last effort at civil service recruitment process reform, courtesy the Kothari Committee report, I am bemused that views of departments are being sought without any background paper or report serving as the basis for the thought process. It almost seems as though (à la demonetisation) the decision has already been taken and a perfunctory consultation process is being gone through before orders are issued.

Many of my colleagues in the civil services (all retired) have expressed themselves forcefully on this issue. While we are almost unanimous in our view that the civil service recruitment system is in need of reform, our apprehensions stem from the rather flimsy methodology suggested for the service/state cadre allocation, which would strike at the very roots of the concept of a competent, impartial civil service. The faculty at the Lal Bahadur Shastri National Academy of Administration, Mussoorie and at other institutes, where foundation courses are conducted, are hardly equipped to critically assess the capabilities of officers for deciding their suitability for different services. There are likely to be three deleterious implications if the proposed course of action is gone through in haste, without addressing fundamental issues of evolving a sound selection process.

Cronyism is the probable first evil that has to be factored in. India is still a country where regional, language and caste factors exercise a strong pull. Without disparaging my erstwhile colleagues from the northern states, it is a fact that, barring the Rajiv Gandhi era, there was a predominance of three or four states, especially Uttar Pradesh, in the senior echelons of administrative decision making at the centre, in the first fifty years after independence. While this phenomenon may be partly attributed to the reluctance of officers from the southern and western states to go on central deputation, it is also a fact that positions in key economic ministries were occupied by officers from the northern states or those who kept in close touch with the levers of power in Delhi. That the fulcrum has now moved to Gujarat is no cause for comfort: it only proves that bureaucrats most in sync with the political dispensation of the day at the centre rule the roost. But, at least, central deputation has finite time limits, till repatriation or retirement ends the bureaucrat’s tenure. The mind boggles, however, at the thought that a protégé can be given a lifetime job guarantee by a favourably disposed godparent at the time of service selection.

Corruption will inevitably follow any such non-transparent process, following Lord Acton’s dictum that “…absolute power corrupts absolutely”. In an ocean of corrupt State Public Service Commissions, the Union Public Service Commission maintained its reputation for integrity in the selection process for over six decades. While one may quibble over the manner of selection — bookish, elitist, etc. — there has never been a question of individuals (or coaching classes) using the lure of lucre to manipulate the selection process. I shudder at the prospect of the future of the country’s administration being subject to the possibility of temptations being dangled before faculty in training academies, who are called on to adjudicate between the relative merits of different candidates who qualify for the civil services, especially when one witnesses the debasement of so many institutions by the pernicious influence of money power.

Politicisation of the civil services will be the obvious corollary of any post-selection evaluation mechanism. The candidate who is smart enough to qualify for the foundation course will also be smart enough to realise that s(he) can use political strings to swing the desired service/state in his/her direction. The reign of different political dispensations every five years will only add masala to the selection process. And, heavens forbid, if the same party continues to rule at the centre for two or three decades, nothing stops it from packing the civil services with officers loyal to its ideology, fulfilling the Emergency dream of a “committed bureaucracy”. In a federal set up, where parties opposed to each other may be in power at the centre and in the states, nothing short of anarchy will reign when civil servants of the All-India Services assigned to different states are looked at with suspicion by state governments. We have already had a foretaste of this in Delhi because of no love lost between the Delhi government and the central government.

Merit is likely to be a casualty of the proposed changes. But the issue of choice also rises. Young Indians spend the best part of their productive years attempting to seize the holy grail of the civil services. Now, when the grail seems to be within reach, it could be snatched away by the whims of a few instructors or the machinations of colleagues, aided and abetted by unscrupulous elements. When certain services continue to exercise an allurement for prospective civil servants similar to that of the songs of the Sirens for sailors in Greek mythology, introducing an element of uncertainty for a further period of six months to one year after selection could lead to one of two consequences: (a) it could discourage bright young women and men from seeking to join the civil services, or (b) more damagingly, it could encourage the entry of elements who seek to obtain their desired service/state through any means, mostly foul. If you doubt me, just see the type of candidates who are standing for elections to legislatures and Parliament. Gresham’s law of the civil services will then operate with a vengeance.

Let me hasten to add that I, and most of my retired friends in the civil services, are strongly in favour of reforms in the processes of selection to the civil services as well as subsequent career advancement. We recognise that there has been considerable heartburning over the fact that a single examination decides the future life trajectory of an individual. You could argue that so does an IIT or IIM selection process, but then these are not lifetime guarantees. The IIT/IIM graduate still has to compete with others for entry into a particular line of employment. At the same time, given that there is so much hype to get a “prestigious” civil service job, the selection process has to be insulated from pressures and influences. In an earlier blog (Reshaping India’s bureaucracy – a blueprint for action), I had proposed wide ranging changes in the structure of the civil services, including the abolition of the All-India Services and making all appointments contractual, to meet the administrative challenges of the coming decades. While I am sure that there will be plenty of views on (and criticism of) my suggestions, I strongly feel that cosmetic changes are no solution to a bureaucratic system that is perceived by the mass of the people of India as unresponsive, lethargic and tyrannical. It is possible that some variant of what I have proposed could be devised, with implementation in stages. But unless the issue is addressed at all levels of government — central, state and local — and efficiency and accountability are introduced in governance, the Indian public will continue to be shortchanged in service delivery and India’s long-term growth and development prospects will be affected.

The need of the hour is a close, hard look at what is wrong with our governance systems and how to improve these. Merely toying with service allotment or state allocation is no solution: if anything, these will worsen the situation and lay the government of the day open to the charge of changing the system to suit its political requirements. It would indeed be ironical if a government that swears by Sardar Patel were to demolish the edifice of the civil services built up by him, without developing a viable long-term alternative. Were this to occur, we can only take refuge in the words of the late Jayaprakash Narayan “विनाशकालेविपरीतबुद्धि”(when one’s doom approaches, one’s intelligence works perversely).

24 Apr

Maximum Government, Minimum Governance

Posted by vramani in government, political economy, public affairs, public policy. Tagged: , , .

No, I have not got the title wrong, as some people might think. It is just that a government elected on the platform of delivering efficient service with minimum intrusion into the lives of individuals is doing exactly the opposite today. And it is not just the executive wing of the state which is displaying this enthusiasm to “govern”. As if to match the executive step for step in this exercise, the Supreme Court has ruled that all liquor vends within half a kilometre of highways will have to shut down. So, after being told what she can eat and wear, who she can be seen in public with and what she can read and view, the aam aurat is now being lectured (and hectored) on where she can buy what she wants to drink.

Not that spirits that raise the spirits are popular with our stern, killjoy leaders (let me add a disclaimer that I don’t touch the stuff myself, so there is no personal grievance involved). Chief Ministers who had a beef about beef are now concocting remedies to counter heady brews. Gujarat state and Wardha district in Maharashtra state were the only two regions to traditionally face total prohibition, probably because Mahatma Gandhi had a link with both areas. I have often wondered how IAS officers in the states survived the schizophrenic experience of simultaneously administering both liquor prohibition and augmenting liquor revenues. Probably a case of the left hand not bothering to know what the right hand was doing. Bihar went in for total prohibition in the wake of a heady election victory for the incumbent government in 2015. There are few studies on the effectiveness of this move but I am willing to eat my proverbial hat if anyone claims that liquor is no longer available in Bihar. No state in India, leave alone Bihar, can boast of an efficient, corruption-free administrative machinery that can implement such measures. Driving liquor supply (and corruption) underground will benefit neither public revenues nor public ethics.

It is, however, more the issue of government priorities rather than a specific, ill-conceived policy that ought to worry us. We see the central government tripping over itself in its haste to streamline tax administration and plug leakages. While the indirect tax reform (through GST) was long overdue and welcome, the same cannot be said for the slew of measures to reform the direct tax regime. Starting with the midnight knock (and shock) of demonetisation and the twists and turns in policy over the past five months, the citizen has faced innumerable hurdles in accessing her own, hard-earned money. ATMs have run dry (and continue to do so at various places), bank staff are loath to honour even bearer cheques (as I have personally experienced) and customers are being discouraged from visiting bank branches. Honest tax-payers are now being arm-twisted to go in for Aadhaar registration or forego their right to file income tax returns (though not from paying income tax). So, we will have a situation in Financial Year 2017-18, where people wanting to pay income tax will be unable to do so in the absence of PAN identities but will still be liable for harassment by the IT petty bureaucracy: a compelling instance of maximum government but very poor governance.

We are also witness to a rash of cases where the state is unable, or, worse, unwilling, to enforce its writ in observance of the rule of law. Cattle merchants, if they are from the minority community, risk their lives in transporting cattle even for bona fide commercial purposes. That these instances occur in states ruled by the same party which is in power at the centre rules is cause for even greater concern. Governance starts with the guarantee of the citizen’s right to life and liberty as enshrined in Article 21 of the Constitution of India. In fact, we may term “government” to represent hard power, in the sense of enacting rules and regulations and enforcing compliance with these. “Governance”, on the other hand, represents the soft power of the state, in the sense that citizens voluntarily comply with laws based on a broad consensus on values and an ungrudging acceptance of certain behavioural norms. Governments function successfully when governance systems are seen to be impartial, nonpartisan, reasonably incorruptible and based on the rule of law. India is, and has been, through its independent history, afflicted by far too much government and inadequate governance.

The seeds of big government were sown in the early years of independence when the state sought to arrogate to itself a role in virtually every area of public functioning. Nehru’s grand vision of the “command economy” drew trenchant criticism from prescient observers like C. Rajagopalachari. Whether in the production of consumer goods or in the provision of important social goods like education and healthcare, the tentacles of government reached everywhere: the problem was the shoddy delivery of goods and services. 1991 saw some changes, with, over the following years, competition in sectors like banking, telecom and automobiles improving both the quantity and quality of goods and services. The problem lay in the approach to liberalisation: the licence raj was dismantled to a considerable extent but the inspector raj remained strongly entrenched. The ultimate irony arose during the decade-long UPA regime, when a Prime Minister turned into a pale shadow of his earlier avatar as a progressive Finance Minister. Oppressive government continued through the entire period – the instances of retrospective tax demands, messing up the telecom revolution and discouraging private investment in the petroleum sector through a combination of ham-handed regulation and excessive doubt of private sector motives come to mind – so much so that private investment slowed down to a trickle and investors hesitated to put their money in India.

Hopes for an economic renaissance soared again when the new government assumed office in 2014, on the promise of good governance rather than big government. Unfortunately, apart from certain positive steps like the GST legislation, the present government has fallen into the same habits that characterised earlier governments. Ideology has had a role to play in this but there is also the Pavlovian suspicion of the average citizen. With the central government (and its regional formations) obsessed with the dietary and cultural habits of its citizens, policing of consumption of certain forms of meat and of the mingling of those of opposite sexes has come to the fore, with vigilante right-wing groups acting as self-appointed guardians of morality. Article 11 of the United Nations Universal Declaration of Human Rights explicitly states “Everyone charged with a penal offence has the right to be presumed innocent until proved guilty according to law…” Recent incidents like the lynching of those transporting cattle (and the subsequent police action against the victims of violence) and the illegal intrusion of police in the private relationships of consenting adults violate this universally recognised right as well as the constitutional guarantees of rights to liberty, freedom of association and to practice any profession or carry on any trade, occupation or business. The recent moves of demonetisation and tightening of the direct tax regime, while ostensibly directed against tax evaders and corruption, hurt the small man to a far larger extent. What is forgotten by those in charge of policy formulation is the enormous scope for tyranny in the petty bureaucracy charged with enforcing laws. The income tax official has acquired substantial powers of raid and seizure in enforcing his writ on the hapless tax payer, the lower municipal and police official has considerable scope to harass butchers and slaughter houses in checking “illegal” slaughter of animals and the local thanedar can question any man and woman seen together, in public or elsewhere. What is forgotten is the centuries-old “Indian” tradition of oppression of the average citizen by the lower bureaucracy and the continued inability of the higher bureaucracy (and the political class) to enforce norms of probity on this gargantuan bureaucracy.

Ultimately, the citizen will experience freedom only when technology (and strict enforcement) compel the lower bureaucracy, especially at municipal, thana and village levels, to conform to standards that are taken for granted in more mature democracies. It is not the central government that administers these levels of the bureaucracy: however, by its own actions, it should create an enabling environment where governments at lower levels are shamed into action to ensure responsive, corruption-free bureaucratic functioning. As of today, there are still no serious efforts to restructure the bureaucracy at all levels, review outmoded laws and make it easier for the citizen to carry on her daily professional and personal life. The recent United Airlines fracas in manhandling a passenger cost the airline over half a billion dollars in lost market value as investors punished it for its executive excess. Governments lose far more in the election market place when the public withdraws its confidence in the incumbent government: 2004 and 2014 are chastening examples for the political elite in India from both sides of the spectrum. Enforcement of the rule of law without unnecessary intrusion by the arms of the government is, in the long run, a far better guarantee of a happy citizen and a happy society, as also of the continued survival of governments.